Read the ford-firestone case (blackboard) as well as the recent toyota recall issues be prepared to discuss it in particular attempt question 2 below to determine what was the true cause of the problem in the ford-firestone case 2 prepare a fishbone diagram of the problem 3 read chapter 9 of jca 4 view the.
Pareto diagrams fishbone diagrams problem causation histograms flow charts and problem-solving exercises (lessin, 1998: 11) much of the activity centered on the partnership for involvement program this program was discussed as part of bargaining in 1991 and was included in a memorandmn.
The firestone and ford tire controversy was a period of unusually high failures of p235/75r15 atx, atx ii, and wilderness at tires installed on the ford explorer and other related vehicles the tire failures are linked to 271 fatalities and over eight hundred injuries in the united states with more injuries and fatalities. Officials from ford motor co and bridgestone/firestone inc suffered a grilling by congress as the rift between the two companies over defective tires widened “ there was something rotten in decatur,” rep fred upton, r-mich, said at a house commerce consumer protection subcommittee today most of the firestone tires.
Manufacturers, ford and firestone, exhaust all production and safety techniques, including the use of fishbone diagram and pareto analysis in identifying causes of production defects and assessing the overall quality and safety of cars and tires being manufactured quality control processes and stress testing programs. Although both ford and firestone are to blame for the multitude of deaths associated with the the scope of the recall was later ostensibly justified by both ford's and firestone's “root cause” reports, issued in the upper graph shows fatal injuries in ford explorers from all forms of crashes beginning.
The ford-firestone dispute blew up in august 2000 and is still going strong in response to claims that their 15-inch wilderness at, radial atx and atx ii tire treads were separating from the tire core--leading to grisly, spectacular crashes-- bridgestone/firestone recalled 65 million tires, mostly original.